Our aim is to support your team in making informed clinical decisions as efficiently as possible, through expert product advice and clinical case discussion, to save you time and enhance outcomes for your patients and clients. 

Boehringer Ingelheim's Veterinary Technical services lead the industry in providing trusted, rapid support.¹

• 96% complete issue resolution 

• 98% clinician satisfaction 

• 89% fast response time

Recommended by vets, for vets²:

"Both the nurse and vet I spoke to were helpful, friendly and efficient, resolved my 
query and allowed me to treat my patient with confidence."

To report a potential side effect or adverse event after exposure to a Boehringer Ingelheim Animal Health product, click here  

Please note that we are unable to review full clinical histories for individual patients. To ensure compliance with GDPR, we kindly ask that you do not include any owner-identifiable information when submitting case details. Instead, we would appreciate a concise summary of the relevant clinical history either via email or by completing our case advice request form.

References:

^{1. Kynetec July 2025| EXPLORING VIEWS ON TECHNICAL SUPPORT| PREPARED BY KYNETEC}

^{2. NPS Survey 2025 – Conducted by Boehringer Ingelheim Animal Health UK Ltd}