A: Unfortunately, due to a change in platform provider, you will no longer be able to access your Historical CPD records prior to 27th January 2026.

Website support:
If you experience any website technical problems or would like to comment on site performance or suggest future digital enhancements, contact us at: AHUKDataCleanse.BRA@boehringer-ingelheim.com. 

To ensure we can offer you the most comprehensive service please include the following information:

• The problem that you are experiencing
• Details of the device that you are using to access the site
• Your browser type and browser version number
• Any other technical details that may be relevant (including screen shots if possible).

These additional details will help us to replicate your viewing environment, test the outcome and suggest the best solution.
Boehringer Ingelheim

Technical / Veterinary Service Support
If you have a product related enquiry or you wish to report a suspected adverse event, please contact the Technical Services Team at Boehringer Ingelheim on:
Tel: +44(0) 1344 746957 
Email: vetenquiries@boehringer-ingelheim.com 

Boehringer Academy has recently upgraded to a new platform, this reset ensures that your account is fully compatible with the new platform and its updated authentication process.

The password reset is a one‑time step and should only take a moment. Once complete, you’ll be able to access all features on the new site as usual.

If you have any issues during the reset process, our support team is here to help.

As part of our upgrade to the new website, we’ve introduced a completely improved account system with enhanced security, updated profile features, and a more modern login experience. Because of these changes, most existing accounts cannot be automatically transferred to the new platform.

Re‑registration is required to ensure that:

• Your information is captured accurately in the new system, which uses a different structure from our previous website.
• Your security settings and preferences are up to date, following our latest standards.
• You have full access to all new features and improvements available on the redesigned site.

The process is quick, and once you’ve re‑registered, you’ll be able to use your account normally going forward.

If you need any help during registration, our support team is ready to assist.